Risk Management

Develop a No-Show Policy — and Use It - 11/12/2025

Develop a no-show policy — and use it

Patient Notification During Practice Transition - 11/11/2025

Patient Notification During Practice Transition

These Workplace Posters Should Be on Your Walls - 11/11/2025

Along with any decorative prints or motivational signs that might adorn the walls in the employees-only areas of your practice, posters about up to a dozen lawsmust be on display.

Verify Auditor Credentials - 11/11/2025

Be careful about who gets access to your medical records, and to which ones.

How Can I Prevent Embezzlement in My Practice? - 11/11/2025

Medical practices are largely cash businesses and have the highest embezzlement rate of any service industry. Every medical practice, regardless of size, specialty or location, is a potential victim of employee theft and embezzlement.

Did That Employee Quit, or Did You Fire Her? - 11/10/2025

The question of whether an employee quit or was fired is very important if the ex-employee files for unemployment benefits. It determines who has the burden of proof in the case. These tips from the Texas Workforce Commission can help you keep the onus of proof off you.

Stop Embezzlement Before It Starts - 11/10/2025

Embezzlement occurs in medical practices more often than you might think. Follow these tips to reduce the potential for cash embezzlement in your practice.

Solve Conflict With These Four Steps - 11/10/2025

When patients’ emotions are high, their logic is low. To solve a conflict with a patient, you need lower the patient’s emotional level so you can negotiate a reasonable solution.

Risk Management - 10/16/2025

Practice e-Tips on Risk Management

How to Handle Patient Confrontations - 08/05/2025

Try this three-step assertive response to patients who become angry,stubborn, manipulative,and even abusive.

Top Three Reasons Embezzlement Occurs - 08/05/2025

Medical practices suffer from one of the highest embezzlement rates of all service industries.Several factors can contribute to embezzlement. The top three are opportunity, pressure, and rationalization.

Preventing Embezzlement - 08/05/2025

Preventing Embezzlement

OIG Tips for Recognizing Questionable Consultants - 08/04/2025

OIG Tips for Recognizing Questionable Consultants

Enhancing the Office Experience for Your Patients - 08/30/2023

Enhancing the Office Experience for Your Patients

Who Will Run Your Practice If You Can’t? - 08/23/2023

You might have given thought to what would happen to your solo practice and your family in the event of your death, but what if you have a serious accident or illness and are unable to work for, say, several months?

These 10 Tips Will Help You Avoid EMR Liability Exposure - 10/10/2022

Follow these 10 tips for avoiding documentation pitfalls related to electronic medical records.

Use Medical Record Templates With Care - 10/07/2022

Some medical offices opt to use templates in creating electronic medical records. While templates can be wonderful timesavers, do not use them without precaution.

Texas Administrative Code: Medical Disclosure Forms - 10/07/2022

Texas Administrative Code: Medical Disclosure Forms

Informed Consent - 10/07/2022

Informed Consent

For TMLT Insureds: What to Do First When Someone Sues - 10/07/2022

For TMLT Insureds: What to Do First When Someone Sues

How to Respond to a Subpoena - 10/07/2022

How to Respond to a Subpoena

How to Delete Data — for Real - 10/07/2022

Whenever your practice scraps, trades in, donates, or sells electronic equipment, make sure the storage media is wiped clean of all data. Often your safest bet to remove the storage capabilities and destroy the hard drives or memory cards.

Avoid Prescribing Pitfalls - 10/07/2022

Signing a prescription means you have a patient-physician relationship and all that goes with it. Follow these tips to avoid being taken in by a drug-seeking patient.

Instructions for Deleting Data Elements on NPI Applications - 11/19/2021

Step-by-step instructions to delete data elements on NPI applications

Sample Letter: Physician Discontinuing Practice - 09/24/2021

Letter for Physician Discontinuing Practice