Patient/Customer Service

The Value of Customer Service

Patients increasingly see themselves as consumers of health care and look to their physician for better, more efficient, and more effective service.  Recognizing the value of excellent patient service is a critical component of medical practices' success. Access the TMA articles and resources below that focus on customer service.


 Articles

Practice Services

  • Practice Operations Toolkit
    For more efficient operational outcomes, use this tool to evaluate and refine processes, policies, and procedures.

FAQs 

Tools & Resources 

Last Updated On

November 10, 2025

Originally Published On

October 12, 2010